The best healthcare providers thrive by creating positive working relationships with patients, families and residents. This fully online level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help you develop these positive working relationships. You will learn about customer expectations and how to adapt environments and your communication styles for customers with specific needs. You’ll also gain a better understanding of what makes effective teams work.
• England (Distance Learning).
Available Fully Funded
How to Sign up
Learners may be eligible for funding which means the course won’t cost a thing to complete (subject to eligibility). There is a £125 cancelation fee if a learner enrols and fails to complete or withdraws early from the course. This is to cover administration costs. We may be able to offer extensions if learners are unable to meet the set submission deadline. Please read the declaration on the enrolment form carefully before signing up.